Last Updated: October 10, 2025

At Concrete Leads, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our websites, CRM app, and marketing services, in compliance with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

What Information We Collect

Personal Data: Your name, email, phone number, business details, and payment information when you sign up for our services.

Usage Data: IP address, device/browser type, pages visited, and interactions with our websites and app.

Cookies: Small files stored on your device to improve functionality, analytics, and ads performance.

How We Use Your Information

We use your information to:

Provide and manage our services (CRM access, website hosting, marketing).

Process subscriptions, payments, and ad spend through our Ads Manager.

Improve site/app performance and user experience.

Communicate service updates, support messages, and relevant offers.

Comply with applicable laws and prevent fraud or abuse.

Sharing Your Information

We do not sell or rent your personal information. We may share limited data with:

Payment processors (e.g., Stripe) for secure billing.

Advertising platforms (e.g., Meta/Facebook, Google) to deliver campaigns.

Technology providers (hosting, CRM infrastructure, analytics).

Authorities when required by law or to protect our legal rights.

Your Rights (CCPA/GDPR)

Depending on where you live, you may have the right to:

Access the personal data we hold about you.

Request correction or deletion of your data.

Opt out of marketing communications at any time.

Request that we do not “sell” personal information (we do not sell personal data, but you can still make a request under CCPA).

To exercise your rights, email [email protected]. We aim to respond within 30 days.

Data Retention

We retain information only as long as necessary to provide services and meet legal obligations. After cancellation, we may retain limited billing/compliance records.

Security

We use industry-standard technical and organizational measures to protect your data. No method of transmission or storage is 100% secure; by using our services, you acknowledge this risk.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

Cookies & Tracking Choices

You can disable cookies in your browser. Doing so may affect site features or performance.

Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date reflects the latest version.

Contact Us

Questions about this policy or your data rights: [email protected]